Terms of Service

TERMS AND CONDITIONS

Effective Date: 5/8/26

These terms and conditions (the "Terms and Conditions") govern the use of Alwayscozyclean.com (the "Site"). This Site is owned and operated by Always Cozy Clean LLC. This Site provides online bookings for cleaning services.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Always Cozy Clean LLC and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

User Contributions

Users may post the following information on our Site:

Photos

Videos

Public comments

By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.

Accounts

When you create an account on our Site, you agree to the following:

You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account.

All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Services

These Terms and Conditions govern the sale of services available on our Site, including:

1 Time Home Cleaning Services

Reoccurring Home Cleaning Services

Payment Terms: Services will be paid for in full upon the completion of the service.

While we strive for accuracy in all service descriptions and images, we are not legally bound by such information and cannot guarantee the absolute accuracy of all services provided. You agree to purchase services from our Site at your own risk. We reserve the right to modify, reject, or cancel your order whenever necessary.

Subscriptions & Cancellations

Your subscription automatically renews, and you will be automatically billed until we receive notification that you want to cancel.

Cancellation Policy: We do not charge any cancellation or rescheduling fees provided we receive a 24 business hour notice (Monday - Friday, 7am - 11pm EST). Please contact us via email or our contact form to cancel services.

Payments

We accept the following payment methods:

Credit Card

Debit

Direct Debit

By providing payment information, you authorize Always Cozy Clean LLC to charge the amount due to your chosen payment instrument.

Refunds

Refunds for Services: We offer NO REFUNDS once the service has been completed.

Limitation of Liability & Indemnity

Always Cozy Clean LLC and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Site.

Except where prohibited by law, by using this Site you indemnify and hold harmless Always Cozy Clean LLC from any actions, claims, losses, damages, liabilities, and expenses arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Maryland.

Severability

If any provision is found to be invalid under applicable laws, that provision will be removed without affecting the validity of the remaining provisions.

Contact Details

Please contact us if you have any questions or concerns:

Address: 1717 N St, NW STE 1

Email: [email protected]

Website: Alwayscozyclean.com

You can also contact us through the feedback form available on our Site.